6-Step Welcome Package

Up to $5,000

Plus 150 extra spins across steps 2-6
Min. deposit
AU$30
Wagering
50× the bonus
Max bet (active bonus)
AU$7 per spin/round
Wagering window
3 days per bonus stage

Contact Us

If you need help with Casinonic Casino, email support@casinonic-casino.click. Our support team can assist with general questions and help direct your request to the appropriate area.

Casinonic Casino operates under a licence issued by the Tobique Gaming Commission (licence No. 0000002) and a second licence from the Comoros AOFA (licence ALSI-202508056-FI2).

6-Step Welcome PackageUp to $5,000

  • OperatorNovatrix SRL
  • Established2019
  • Games library2,000+ titles from 74+ providers
  • Crypto acceptedBTC, ETH, LTC, DOGE, USDT

How to get in touch

For assistance by email, contact support@casinonic-casino.click. Please use an email address associated with your account where possible, so the team can identify your request more efficiently. Support requests are reviewed in the order received, and replies are usually sent within 24 hours, although response times may vary depending on the nature and complexity of the question.

You can write to us about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related concerns
  • Bonus terms, eligibility and general promotional questions
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including help with account-related limits or restrictions

What to include in your message

To help support understand the issue and respond faster, include your account email or username, a short description of the problem, and any relevant dates or transaction references. Screenshots can also be useful when reporting a technical issue, provided they do not show sensitive passwords or complete payment details.

Please avoid sending your password or other confidential security information by email. If your request concerns responsible gambling, state clearly what assistance you are seeking so it can be handled appropriately.